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Ecotent® manufactures all its products within the European Union and has various certifications that ensure high quality and durability of the products. The aluminum profiles of our canopy tents are thicker compared to those of our competitors, which ensures greater stability and durability. In addition, we have an in-house graphics team and print shop to ensure flawless personalization of each canopy tent. Our customer service consists of a team of experts who are always there to help you after the sale. We offer various warranties, spare parts and repair services. With over 30 years of experience in production, we are part of the Zingerle Group, which also includes our sister company Mastertent®, the largest European canopy tent manufacturer.

From safety and sustainability to wind, fire, and water resistance, our products are tested extensively to ensure the best possible quality. Click here to learn more.

Vector files are always best, as they can be enlarged without loss of quality.
Depending on the type of print, you can also send us other file formats. Here you will find a complete overview of the options that you have:

• For screen printing we need vector files (ai/pdf/eps).
• Vector files (ai/pdf/eps) are also needed for thermal transfer printing. If it’s not possible for you to send us vector files, we can print your logo by manually removing the background, but this is a stopgap measure.
• Vector data and/or high resolution images are required for sublimation printing.
  For a full-surface sublimation print we need:
  • The print file at a scale of 1:1 with a resolution of 100 dpi or at a scale of 1:10 with a resolution of 300 dpi. 
  • All fonts must be converted to paths.
  • The print file must not have any overhangs or crop marks.
  • All images must be embedded in the file.

In-stock tents shipping from our office in Charlotte, NC can arrive as quickly as 1-5 days after placing your order. Printed tents or products made on demand can range with rush printing options as quick as 3 days. Most printed or on-demand orders are fulfilled in 2-4 weeks. Your Product Expert will be able to give you precise timelines for your order as well as express options and alternatives for any critical event dates. 

1. Our canopy tents are delivered to all countries in the world. 
2. Partnerships with local as well as international transport companies are the basis for daily deliveries.
3. So that we can promise a money-back guarantee or a replacement delivery in the event of transport damage, all deliveries are insured.